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Security

Your financial data security is our top priority

Learn how we protect your sensitive information with industry-leading security measures.

Comprehensive Protection

At Neocred, we understand that trust is earned through transparency and action. We've implemented multiple layers of security to protect your financial data, from encryption to access controls, ensuring your information remains safe as it travels across borders.

Our Security Measures

Data Encryption

All data is encrypted both in transit and at rest using AES-256 encryption. Your financial information is protected with the same standards used by major banks and financial institutions worldwide.

Secure Infrastructure

Our platform runs on enterprise-grade cloud infrastructure with 99.9% uptime guarantee. All servers are housed in SOC 2 compliant data centers with 24/7 monitoring and intrusion detection systems.

Access Controls

Multi-factor authentication, role-based access controls, and least privilege principles ensure that only authorized personnel can access your data, and only for legitimate business purposes.

Fraud Detection

Advanced AI-powered fraud detection systems monitor all transactions and activities in real-time, automatically flagging and preventing suspicious behavior before it can impact your account.

Compliance & Certifications

We maintain compliance with international security standards and regulations:

SOC 2 Type II Compliance
ISO 27001 Certified
GDPR Compliant
PCI DSS Level 1
CCPA Compliant
PIPEDA Compliant (Canada)
Regular Security Audits
Penetration Testing

How We Protect Your Data

Data Minimization

We only collect the minimum amount of data necessary to provide our services. Personal information is anonymized wherever possible, and we regularly review and purge unnecessary data.

Secure Transmission

All data transmitted between your device and our servers uses TLS 1.3 encryption. API communications are secured with additional layers of authentication and request signing.

Regular Backups

Your data is backed up multiple times daily across geographically distributed data centers. All backups are encrypted and tested regularly for integrity and recoverability.

Employee Training

All employees undergo comprehensive security training and background checks. We maintain strict policies regarding data access, handling, and disclosure.

Incident Response

In the unlikely event of a security incident, we have a comprehensive response plan:

  • • Immediate containment and assessment of the incident
  • • Notification of affected users within 72 hours
  • • Coordination with law enforcement and regulatory bodies as required
  • • Transparent communication about the incident and remediation steps
  • • Post-incident review and security improvements

Your Role in Security

Security is a shared responsibility. Here's how you can help protect your account:

  • • Use a strong, unique password for your Neocred account
  • • Enable two-factor authentication when available
  • • Keep your contact information up to date
  • • Log out of shared or public devices
  • • Report any suspicious activity immediately
  • • Regularly review your account statements and activity

Questions About Security?

Our security team is here to help. If you have concerns about your account security or want to report a potential incident, please contact us immediately.

Security Team: security@neocred.com

24/7 Security Hotline: +1 (555) SECURE-1